24.06.2025

MCS adds AI tools

MCS Rental Software has launched MCS AI (Artificial Intelligence) Insights, a collection of artificial intelligence tools designed for equipment rental operations.

The company says that the system aims to support rental teams with solutions for daily operations, focusing on efficiency and decision making processes.

The initial tool is the ’Equipment Manual Assistance’ feature which enables users to access equipment manual information through language/ voiced queries, designed to reduce time spent searching through documentation.
The tool operates alongside MCS eScan technology, providing access to equipment documentation via QR codes placed on machinery. Users can then receive operational guidance, safety information, and maintenance instructions through the AI-powered interface.

MCS Rental Software development director Chris Clarke said: "MCS AI Insights, in conjunction with MCS eScan, provides users with instant access to equipment documentation through QR codes printed on the machine and intelligent, AI-powered support. It's like chatting with a technical expert who knows the manual inside out—offering step-by-step operational guidance, safety information, and maintenance tips. Using our unique Rental Business Context tool, rental businesses can ensure responses include key safety considerations, such as reminding customers to contact them directly if they are unsure or if a safety issue arises."