14.04.2004

JLG integrates Skytrack and Lull parts ordering

JLG Industries has expanded its Online Express parts ordering and e-commerce systems to include all European products, including SkyTrak and Lull telehandlers.

Owners of SkyTrak and Lull equipment can now benefit from the same interactive parts, service and e-commerce support that has been available to owners of JLG and Gradall equipment. In addition, JLG has launched SmartEquip’s technology for all products in Europe. The integration has been accomplished using e-CommercePro technology developed by SmartEquip.

“We remain committed to providing our customers with the world’s most advanced equipment support,” said John Louderback, vice president of customer support at JLG. “We have integrated all our product lines under a single system that provides users a fast, accurate, and highly secure e-service and e-commerce platform. JLG’s total system reduces the cost of fleet ownership by simultaneously reducing our customers’ service and transaction costs, while improving the uptime of their equipment.”

SmartEquip’s e-CommercePro, e-DealerPro and e-FleetPro technologies provide the conduit for fast, real-time access to manufacturers' service documentation and intelligent electronic parts catalogues with fully integrated e-Commerce functionality.