16.08.2009

New parts & service director at Terex Cranes

Terex Cranes, Zweibrücken has appointed Frank Schroeder as director of parts and service.

Schroeder will be responsible for providing customer support for All-Terrain and crawler cranes. He joined Terex in November 2000 as a project engineer in the Research & Development department.
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Frank Schroeder

The team reporting to Schroeder includes those responsible for replacement parts for All-Terrain and crawler cranes; service operations including both office and field service; service engineering and training in both the product support and technical training area; and the repair workshop.

Commenting on his new position, Schroeder said: “Working in close cooperation with our customers and service partners, I am pleased to be leading a Terex team that is committed to continuous improvement in parts and service support. We believe customer focus is key to facilitating a proactive approach to anticipating and meeting their needs.”