UK rental company AFI-Rentals has launched a new smart QR Code system for rental terminations/off hires. The system starts with a unique QR code on each machine that a customer scans with their phone camera. The customer then enters the relevant email address, they follow the link received via email and then select the off-hire dates and press ‘submit’.
The QR codes also provide direct links to information specific to the machine, including LOLER and PDI details, reporting breakdowns and machine familiarisation videos.
Group services director Donna Stonall said: "This has been a huge project for the AFI Rentals team requiring coordination across the entire business. We have invested in this latest technology to streamline our end to end hiring process and improve the user experience whilst creating efficiencies that honour our commitment to further reducing our carbon footprint. This smart, automated system means that AFI customers no longer have to rely on paper systems, calling or logging into their company's AFI account to off-hire a machine. Instant access to information improves performance, productivity and safety on site and is extremely useful for contractors with many operatives and multiple machines in use on individual sites or projects."