18.10.2019

Manitou opens training centre

Manitou has opened a new training centre at its location in Ancenis, western France.

The 1,600 square metre site will be used to train technicians to maintain, service and repair Manitou products, and features four 200 to 300 square metre sized workshops. The training centre also includes three study rooms and a recording studio, which Manitou says will help to meet the increase in demand for its training facilities around the world.
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Manitou’s new training centre

Manager Lionel Deneu said: “In 2018, more than 3,500 technicians received training. 75 percent of the training was done remotely or at the group's subsidiaries. We are therefore able to group all of the dealers for each region together. To meet this growing demand, we included e-learning spaces for targeted technical updates and spaces to record tutorials to support quality decentralised training activities.”
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The new centre is officially opened

President of the services and solutions division Maxime Deroch added: “It is critical to continuously adapt to train our technicians who maintain or repair our products all over the world. This investment is part of a broader vision, with the deployment of dedicated trainers in our subsidiaries. We also launched a Learning Management Software, which will make it possible to monitor the level and needs of our customers more closely, and increasingly effective diagnostic tools in relation to our connected machines. Thanks to this quality training, our teams, our dealers, and our key accounts have all of the knowledge they need to fully meet the expectations of our users.”