08.04.2021
Full Palfinger access line for CPL
Palfinger has confirmed CPL as its sole aerial work platform distributor in the UK.
CPL has been the Palfinger Italia distributor - which builds the smaller Palfinger truck mounted lifts - since the start of 2017 although its relationship with the Italian company dates back to 2015 - see:
Palfinger Italy appoints CPL. The two companies have also been working as partners on the larger machines since early 2020, following the closure of Palfinger’s previous dealer Skyking - see:
Skyking closes.
CPL - Cumberland Platforms Ltd - was established in 2011, and was acquired by
French manufacturer Klubb in 2018.
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The CPL premises
CPL will now be officially responsible for the sales and service of the full Palfinger platform line from 13 to 90 metres – why not the 103 metre P1000 /WT1000? It seems that Palfinger has quietly dropped the big platform on the Tadano-Faun crane carrier.
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The Palfinger line is now topped by the 90 metre P900
Palfinger’s managing director sales & service access in Europe, Michael Gruböck, said: "Over the years, CPL has become an excellent partner for Palfinger 3.5 tonne aerial work platforms in the UK. Now it is time to further develop this partnership by signing a new dealership contract for the complete Palfinger product range. With CPL’s sales and service competence and the Palfinger product range we will achieve profitable growth in the UK within the next few years and support our customers in the best possible way.”
CPL managing director, Paul Murphy, added: "CPL has worked with Palfinger for a number of years now, and we are proud to be the dealer for these high quality products. The relationship has grown from strength to strength with a mutual understanding and respect for both companies. Becoming the new dealer and service provider for the larger models is a great privilege, and we are excited to showcase our commitment to all aspects of the customer journey."
Fairish Height
It's official, Palfinger have chosen a partner/dealer in the UK that can't loler a machine let alone repair one!
The comment about customer journey is hilarious. I tried booking a loler for a Palfinger five times and no one even called me back. Is this lack of follow up and returning calls part of the commitment to the "customer journey" or did that just come in to force today???