20.04.2013

Hiab adds new Installation centre in Dubai

UAE based Al Mazrooei Engineering Services has opened a new Hiab service centre in Dubai.

The new centre will installation new cranes and other Hiab products, and provide product support for the region with a staff of around 25 service technicians and related personnel. It will be an installation centre not only for the UAE, but also for the Middle East and North East Africa.

Mahendra Ekanayake, Hiab market area director, Middle East and North Africa said: "We have cooperated with our trusted partner Al Mazrooei Engineering Services for a long time and we requested Pradeep Raman, managing director of the company, to help us develop a service centre that was accessible for all our Middle East and North East African customers.”

“The majority of our customers operate in the construction sector where the uninterrupted operation of equipment is critical in large building projects. Since this is a dedicated service centre, it will reduce the lead time for customer service and enable us to work even more closely with customers to provide tailored services."

"We have been supplying equipment in this region for 40 years and our business is growing. The opening of the service centre considerably strengthens our existing service offering and network in the region. It supports our strategy of being the industry benchmark for customer satisfaction."