14.01.2020

Speedy delivery promise

UK rental company Speedy has introduced a four hour delivery service guarantee throughout the UK.

The company says that its customers can now depend on a four hour delivery time on its most popular products including aerial work platforms. Speedy claims that it became the first rental company to guarantee same day delivery on products ordered before 15:00 when it offered the service in London back in 2018. Although, we should say that Advanced Access Platforms offered a same day service on its core products in the London area in 2015.

Later that year it extended the programme over a wider area and its now offering it throughout the UK on a wider range of products. If it fails to meet its delivery promise, customers can claim a free week’s rental – something it says has only happened once since its initial launch. The company has also invested more than £3 million on new equipment to improve availability.
Speedy is now offering a four hour delivery guarantee throughout the UK

Chief executive Russell Down said: “Expanding our four hour delivery promise across the UK represents a major step forward. Our brand promise epitomises our commitment to providing customers with the fast and reliable service they need to deliver projects on time. Customer expectations are shifting as the Amazon effect normalises same day delivery and we are proud to be pushing the boundaries of how products can be hired in the construction industry. Delays caused by not having the right kit on site can have a significant impact on productivity, making quick access to tools and equipment vital.”

Comments

Axel.808
I have just gone onto the Speedy website. Followed the hire icon and have the hire range in front of me. There is no marketing of the same day service that I can see.

14 Jan 2020
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