Terex Utilities has relocated its Dallas/Fort Worth Terex Service Center to a new purpose built greenfield facility in the suburb of Burleson, Texas.
Located 16 miles from the previous location in Forth Worth, the new facility is located on a five acre site close to the I-35 interstate highway on the south side of the town. It includes a workshop that is 80 percent larger than the old one, with seven drive-through service bays and two 10 ton overhead cranes. It also features training and conference rooms for on-site factory service and user training for both Terex and Genie customers.
The facility is managed by Tommy Adams and in addition to full service and repair facilities offers inspections and preventative maintenance, aerial device transfers and rebuilds, technical training, parts and tool sales as well as being the base for mobile field service.
Regional operations manager Robert Morris said: “Investing in service centres, technical training and technology is an investment in our customers, as we partner with them to deliver solutions to respond and get equipment up and running quickly and also extend the lifetime of their equipment for a greater return on invested capital. We had continuously increased our service work and outgrown our previous location and the new shop can accommodate larger equipment. The new facility is located on five acres with room to grow and allows us to respond to market demand as needed.”
Terex Utilities general manager Clint Weber added: “Burleson and our other service centres are critical to realising our value proposition of listening, responding, and delivering solutions to our customers. Our goal is to be closer and more responsive while maintaining our reliability. Burleson is just one step in our long-range plan of exceeding our customers’ expectations.”
Terex Utilities is hoping to host an open house for the Burleson Service Center in the spring. But in the meantime, it has provided the video tour of the new facility below, while it is a tad commercial, it does also provide a thorough look at the impressive new facility: