16.10.2009

Manitowoc consolidates parts operations

Manitowoc Cranes has opened its new consolidated parts distribution centre in Jeffersonville, Indiana, U.S.A

The new 13,000 Square metres, (141,000 sqft) facility consolidates parts distribution functions previously managed from warehouses in Manitowoc, Wisconsin, Shady Grove, Pennsylvania and Rockford, Illinois.
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The new facility

The new distribution centre, is operated by Cat Logistics and will employ 50 people when fully operational at the end of this year. It will stock over 70,000 unique part numbers and make over 600 shipments a day. The single location will allow multi-brand parts orders to be shipped together, saving time while consolidating shipping costs.

The Jeffersonville facility is located near Louisville, Kentucky, one of the largest air and ground shipping hubs in North America. The proximity will allow the same day cut-off time for parts orders to be extended from 5 p.m. to 10 p.m. Eastern time

The company says that the new location also means that 70 percent of its North American customer base can now be reached within two days by road delivery, up from 50 percent. International customers will also benefit from a faster air freight service.
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(L-R): Dave Hardin, VP Manitowoc Crane Care, Steve Larson, president CAT Logistics , Eric Etchart, president Manitowoc Cranes, Dan Goodale, president Manitowoc Dealer Council, Bob Hund, EVP Manitowoc Crane Care; Dan Bradley, Cat Logistics Centre manager.

Bob Hund, executive vice president of Manitowoc Crane Care, said:“Providing superior customer service is a core value at Manitowoc Cranes. By streamlining parts distribution this way, we are helping improve our response time and reduce costs for our customers and dealers around the world — ultimately adding more value for our customers.”

“Our new distribution center represents a major commitment by Manitowoc, despite the economic difficulties throughout all aspects of the construction industry, we have stayed committed to the mission of consolidating our North American parts distribution because we understand that when a crane is down in the field, customers need parts as fast and as economically possible.”